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Cisco Voice Over IP (CVOICE) v8.0 5 days Lecture/lab
Course outline

Module 1: Introduction to Voice Gateways

Lesson 1: Understanding Cisco Unified Communications Networks and the Role of Gateways

  • Cisco Unified Communications
  • Cisco Unified Communications Gateways
  • Gateways in Cisco Unified Communications Deployment Models
  • Gateway Hardware Platforms
  • Gateway Operational Modes

Lesson 2: Examining Gateway Call Routing and Call Legs

  • Gateway Call Routing Components
  • End-to-End Call Routing
  • Configuring POTS Dial Peers
  • Dial Peer Matching
  • Matching Inbound Dial Peers
  • Matching Outbound Dial Peers
  • Default Dial Peer
  • Direct Inward Dialing

Lesson 3: Configuring Gateway Voice Ports

  • Gateway Voice Ports
  • Analog Voice Ports
  • Configuring Analog Voice Ports
  • Digital Voice Ports
  • Understanding ISDN
  • Configuring Digital Voice Ports
  • Configuring ISDN
  • Fine-Tuning Analog and Digital Voice Ports
  • Echo Cancellation
  • Verifying Analog and Digital Voice Ports

Lesson 4: Understanding DSP Functionality, Codecs, and Codec Complexity

  • Voice Codecs
  • Evaluating Quality of Codecs
  • Evaluating Overhead
  • Digital Signal Processors
  • Codec Complexity
  • Configuring Digital Signal Processors
  • Verifying Digital Signal Processors

Module 2: VoIP Call Legs

Lesson 1: Examining VoIP Call Leg Characteristics and VoIP Media Transmission

  • VoIP Overview
  • Converting Voice for VoIP
  • VoIP Packetization
  • VoIP Media Transmission
  • Voice Activity Detection

Lesson 2: Explaining H.323 Signaling Protocol

  • H.323 Architecture
  • H.323 Call Flows
  • Codecs in H.323
  • Configuring H.323 Gateways
  • Customizing H.323 Gateways
  • Verifying H.323 Gateways

Lesson 3: Explaining SIP Signaling Protocol

  • SIP Architecture
  • SIP Call Flows
  • SIP Addressing
  • Codecs in SIP
  • Configuring Basic SIP
  • Configuring SIP ISDN Support
  • Configuring SIP SRTP Support
  • Customizing SIP Gateways
  • Verifying SIP Gateways

Lesson 4: Explaining MGCP Signaling Protocol

  • MGCP Architecture
  • MGCP Call Flows
  • MGCP Special Considerations
  • Configuring MGCP Gateways
  • Customizing MGCP Gateways
  • Verifying MGCP Gateways

Lesson 5: Describing Requirements for VoIP Call Legs

  • Audio Clarity
  • QoS Requirements
  • Transporting Modulated Data over IP Networks
  • Understanding Fax/Modem Pass-Through, Relay, and Store and Forward
  • Gateway Signaling Protocols and Fax/Modem Pass-Through and Relay
  • DTMF Support

Lesson 6: Configuring VoIP Call Legs

  • Configuration Components of VoIP Dial Peer
  • Configuring DTMF Relay
  • Configuring FAX/Modem Support
  • Configuring Codecs
  • Limiting Concurrent Calls

Module 3: CUCM Express Endpoints Implementation

Lesson 1: Introducing CUCM Express

  • Introducing CUCM Express
  • CUCM Express Key Features and Benefits
  • CUCM Express Supported Platforms
  • CUCM Express Operation

Lesson 2: Examining CUCM Express Endpoint Requirements

  • Overview of CUCM Express Endpoints
  • Identifying CUCM Express Endpoint Requirements
  • Power over Ethernet
  • VLAN Infrastructure
  • IP Addressing and DHCP
  • Network Time Protocol
  • Endpoint Firmware and Configuration
  • Setting Up CUCM Express in SCCP Environment
  • Setting Up CUCM Express in SIP Environment

Lesson 3: Configuring CUCM Express Endpoints

  • Directory Numbers and Phones in CUCM Express
  • Creating Directory Numbers for SCCP Phones
  • Configuring SCCP Phone-Type Templates
  • Creating SCCP Phones
  • Creating Directory Numbers for SIP Phones
  • Creating SIP Phones
  • Configuring Cisco IP Communicator Support
  • Managing CUCM Express Endpoints
  • Verifying CUCM Express Endpoints

Module 4: Dial Plan Implementation

Lesson 1: Introducing Call Routing

  • Introducing Numbering Plans
  • Scalable Numbering Plans
  • Overlapping Numbering Plans
  • Private and Public Numbering Plan Integration
  • Number Plan Implementation Overview
  • Call Routing Overview

Lesson 2: Understanding Dial Plans

  • Defining Dial Plans
  • Endpoint Addressing
  • Call Routing and Path Selection
  • PSTN Dial Plan Requirements
  • ISDN Dial Plan Requirements
  • Digit Manipulation
  • Calling Privileges
  • Call Coverage

Lesson 3: Describing Digit Manipulation

  • Digit Collection and Consumption
  • Components of Digit Manipulation
  • Digit Stripping
  • Digit Forwarding
  • Digit Prefixing
  • Number Expansion
  • Caller ID Digits Manipulation
  • Digit Manipulation Using Voice Translation Rules and Profiles
  • Digit Manipulation Using dialplan-pattern Command
  • Verifying Digit Manipulation

Lesson 4: Configuring Path Selection

  • Call Routing and Path Selection
  • Dial-Peer Matching
  • Path Selection Strategies
  • Site-Code Dialing and Toll Bypass
  • Configuring Site-Code Dialing and Toll Bypass
  • Tail-End Hop-Off
  • Configuring TEHO

Lesson 5: Configuring Calling Privileges

  • Calling Privileges Characteristics
  • Implementing Calling Privileges on Gateways
  • Implementing Calling Privileges on SRST and CUCM Express
  • Configuring COR
  • Verifying COR

Module 5: Gatekeeper and Cisco Unified Border Element Implementation

Lesson 1: Understanding Gatekeepers

  • Gatekeeper Overview
  • Gatekeeper Signaling
  • Gatekeeper Call Routing
  • Gatekeeper-Based Call Admission Control
  • Configuring Gatekeeper
  • Configuring Gatekeeper Zones
  • Configuring Zone Prefixes
  • Configuring Technology Prefixes
  • Adapting H.323 Gateways to Gatekeepers
  • Configuring Gatekeeper CAC
  • Verifying Basic Gatekeeper Functionality

Lesson 2: Examining Cisco Unified Border Element

  • Cisco Unified Border Element Overview
  • Protocol Interworking on Cisco Unified Border Element
  • Media Flows on Cisco Unified Border Element
  • Verifying Cisco Unified Border Element
  • RSVP-Based CAC on Cisco Unified Border Element
  • Cisco Unified Border Element Call Flows
  • Configuring H.323-to-H.323 Interworking
  • Configuring H.323-to-SIP Interworking
  • Configuring Media Flow and Transparent Codec

Module 6: Quality of Service

Lesson 1: Introducing QoS

  • QoS Issues
  • QoS and Voice Traffic
  • QoS for Unified Communications Networks
  • QoS Requirements
  • Methods for Implementing QoS Policy
  • QoS Models

Lesson 2: Understanding QoS Mechanisms and Models

  • DiffServ Model
  • DSCP Encoding
  • DiffServ Per-Hop Behaviors
  • DiffServ Class Selector
  • DiffServ QoS Mechanisms
  • Cisco QoS Baseline Model

Lesson 3: Explaining Classification, Marking, and Link Efficiency Mechanisms

  • Modular QoS CLI
  • Configuring Classification
  • Configuring Class-Based Marking
  • Trust Boundaries
  • Mapping CoS to Network Layer QoS
  • Link Efficiency Mechanisms Overview
  • Link Speeds and QoS Implications
  • Serialization Issues
  • Link Fragmentation and Interleaving
  • Configuring MLP with Interleaving
  • Configuring FRF.12 Frame Relay Fragmentation
  • Configuring Class-Based Header Compression

Lesson 4: Managing Congestion and Rate Limiting

  • Congestion and Its Solutions
  • Policing and Shaping
  • Measuring Traffic Rates
  • Class-Based Policing
  • Configuring Class-Based Policing
  • Class-Based Shaping
  • Configuring Class-Based Shaping
  • Low-Latency Queuing
  • Configuring LLQ
  • Calculating Bandwidth for LLQ

Lesson 5: Understanding Cisco AutoQoS

  • Cisco AutoQoS VoIP
  • Configuring Cisco AutoQoS VoIP
  • Monitoring Cisco AutoQoS VoIP
  • Automation with Cisco AutoQoS
  • Cisco AutoQoS for the Enterprise
  • Configuring Cisco AutoQoS for the Enterprise
  • Monitoring Cisco AutoQoS for the Enterprise
Course labs

Lab 1: Topology and Deployment
Lab 2: Exclusive - Lab Familiarity
Lab 3: Exclusive - VLAN, DHCP, and NTP Configuration
Lab 4: Enhanced - Voice Port Configuration
Lab 5: Enhanced - Communications Manager Express Configuration
Lab 6: Enhanced - Dial Plan Lab 1: VoIP Dial Peers
Lab 7: Enhanced - Dial Plan Lab 2: PSTN Dial Peers
Lab 8: Exclusive - Configuring H.323 Gateways and Codec Parameters
Lab 9: Exclusive - SIP Gateways
Lab 10: Exclusive - Configuring SCCP and SIP Endpoints
Lab 11: Dial Plan Lab 3: Digit Manipulation
Lab 12: Dial Plan Lab 4: Configuring Path Selection
Lab 13: Calling Privileges and Classes of Restriction
Lab 14: Call Coverage
Lab 15: Configuring Gatekeepers
Lab 16: Exclusive - Call Admission Control
Lab 17: Configuring Cisco Unified Border Element
Lab 18: Configuring AutoQoS
Lab 19: Exclusive - SIP Trunking


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