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Implementing CiscoWorks LMS (CWLMS) v3.1 5 days Lecture/lab
Course outline

Module 1: Introduction to Network Management Using CiscoWorks LMS

Lesson 1: Defining Network Management

  • What Is Network Management?
  • What Is FCAPS?
  • Benefits of Network Management

Lesson 2: Exploring the Network Management Process

  • Performing Network Management
  • Standards for Information—MIB
  • Standards for Communication—SNMP

Lesson 3: Examining the CiscoWorks LMS Applications

  • What Is CiscoWorks?
  • CiscoWorks LMS Applications

Module 2: Jump-Start CiscoWorks

Lesson 1: Logging into CiscoWorks LMS

  • Using a Client Web Browser to Securely Log into CiscoWorks LMS
  • Navigating the CiscoWorks LMS Portal

Lesson 2: Configuring CiscoWorks User Security

  • CiscoWorks Common Services Home Page
  • Configuring Local User Security
  • Configuring AAA Mode Setup

Lesson 3: Implementing a Server Setup Workflow Using CiscoWorks Assistant

  • CiscoWorks Assistant Overview
  • Implementing a Server Setup Workflow
  • Re-enter the Server Setup Workflow
  • Registering Applications

Lesson 4: Managing the DCR

  • DCR Overview
  • Configuring Device Discovery
  • Managing Devices in the DCR
  • Verifying Credentials Using Device Center
  • Administering the DCR

Lesson 5: Configuring User-Defined Groups

  • Group Administration Overview
  • Examining System-Defined Groups
  • Creating a User-Defined Group

Module 3: CiscoWorks Campus Manager

Lesson 1: Managing Network Devices Using CiscoWorks Campus Manager

  • Managing Network Connections
  • CiscoWorks Campus Manager Applications

Lesson 2: Logging Changes to CiscoWorks Campus Manager

  • CiscoWorks Campus Manager Data Collection
  • CiscoWorks Campus Manager Topology Settings
  • CiscoWorks Campus Manager Other Admin Settings
  • CiscoWorks Campus Manager Debugging Options
  • User Tracking Acquisition
  • User Tracking Reports
  • User Tracking End Host Table Import
  • User Tracking Dynamic Updates
  • User Tracking Debugging Options
  • Verifying Data Collection and Acquisition

Lesson 3: Documenting Network Connectivity Using CiscoWorks Campus Manager

  • CiscoWorks Campus Manager Home Page
  • Viewing Devices in the Network Views
  • Viewing VTP Domains and VTP Views
  • Creating Hierarchical User-Defined Groups
  • Using Topology Filters
  • Managing Devices in Topology Services
  • Managing Maps in Topology Services
  • Viewing Reports from Topology Services
  • CiscoWorks Campus Manager Report Generator

Lesson 4: Deploying Updates Using CiscoWorks Campus Manager

  • Performing VLAN Management
  • Verifying the Cisco VTP Configuration
  • Configuring VLANs
  • Configuring VLAN Port Assignments
  • Configuring Trunks

Lesson 5: Documenting End Users and IP Phones Using User Tracking

  • Initiating Acquisition on Demand
  • Viewing the User Tracking Quick Report
  • Using the Report Generator
  • Creating Custom Reports
  • Creating Custom Layouts
  • Launching Other Applications

Module 4: CiscoWorks Resource Manager Essentials

Lesson 1: Managing Network Devices Using CiscoWorks RME

  • CiscoWorks RME Functionality
  • Maintaining a Network Device Inventory
  • Maintaining a Configuration Archive
  • Maintaining a Software Repository
  • Leveraging Syslog Messages
  • Leveraging Change Audit Reporting
  • CiscoWorks RME Applications

Lesson 2: Logging Changes to the Device Inventory

  • Types of Inventory Changes
  • Administration Device Management Options
  • Administration Inventory Options
  • Administration System Preferences
  • Device Inventory Options
  • Device Management Options
  • Watching for Inventory Changes Using the CiscoWorks RME Report Generator

Lesson 3: Documenting the Device Inventory

  • CiscoWorks RME Home Page
  • CiscoWorks RME Inventory Reports
  • Viewing System-Defined Inventory Reports
  • Creating Custom Inventory Reports
  • Creating CiscoWorks RME User-Defined Groups

Lesson 4: Logging Changes to the Configuration Archive

  • Managing Network Device Configurations
  • Configuration Management Settings
  • Configuration Management Archive Management Options

Lesson 5: Deploying Configuration Updates

  • CiscoWorks RME Applications for Deploying Configuration Commands
  • Deploying a Configuration Change to One Device with Config Editor
  • Deploying Configuration Changes to Multiple Devices with NetConfig
  • Using Compliance Management to Check and Deploy Commands

Lesson 6: Managing Device Software Images

  • Introducing Software Image Management
  • Managing the Software Repository
  • Software Distribution Options
  • Deploying Software Images by Devices
  • Generating Bug Toolkit Reports

Lesson 7: Using CiscoWorks RME Tools

  • Change Audit Tools and Reports
  • Syslog Tools and Reports
  • NetShow Commands and Reports
  • SmartCase Tool
  • Virtual Switching System Configuration Tool

Module 5: CiscoWorks Internetwork Performance Monitor

Lesson 1: Monitoring Network Performance Using CiscoWorks IPM

  • Using CiscoWorks IPM
  • Configuring Cisco IOS IP SLA
  • Viewing Response Time Reports

Lesson 2: Configuring CiscoWorks IPM

  • CiscoWorks IPM Administration Settings
  • Collector Management Options

Lesson 3: Monitoring Response Time Using CiscoWorks IPM

  • Monitoring and Graphing Collectors
  • Creating and Viewing Historical Reports
  • Viewing Audit and System Reports

Module 6: CiscoWorks Device Fault Manager

Lesson 1: Managing Faults Using CiscoWorks DFM

  • Why Fault Management Is Needed
  • Introducing CiscoWorks DFM

Lesson 2: Configuring CiscoWorks DFM for Use with Devices

  • CiscoWorks DFM Device Management
  • CiscoWorks DFM Configuration

Lesson 3: Detecting and Analyzing Faults with CiscoWorks DFM

  • CiscoWorks DFM Alerts and Activities
  • CiscoWorks DFM Notification Services
  • CiscoWorks DFM Fault History

Module 7: Device Troubleshooting

Lesson 1: Troubleshooting Devices Using CiscoWorks Applications

  • Introducing CiscoView
  • Introducing CiscoWorks Device Center
  • Introducing CiscoWorks Assistant Troubleshooting Workflows

Lesson 2: Monitoring Device Performance Using CiscoView

  • Using CiscoView Chassis View
  • Creating a Stack View with StackMaker
  • Monitoring Device Performance Using Chassis View
  • Using CiscoView Mini-RMON Manager

Lesson 3: Deploying Device Updates Using the CiscoView

  • Deploying Updates to the Chassis
  • Deploying Updates to Ports
  • Deploying Updates to Modules
  • Deploying Updates to Cisco IOS Devices

Lesson 4: Troubleshooting with CiscoWorks Device Center

  • Using CiscoWorks Device Center to Troubleshoot a Device
  • Functions Available Options

Lesson 5: Implementing Workflows with CiscoWorks Assistant

  • Implementing an End Host/IP Phone Down Workflow
  • Implementing a Device Troubleshooting Workflow
  • Configuring Log Levels

Module 8: CiscoWorks System Administration

Lesson 1: Deploying CiscoWorks LMS

  • Understanding CiscoWorks LMS Deployment Options and Requirements
  • Configuring Network Devices for Use with CiscoWorks LMS
  • Integrating CiscoWorks with a Third-Party NMS

Lesson 2: Performing CiscoWorks Administration Tasks

  • CiscoWorks Common Services Server Administration
  • CiscoWorks Software Center Administration
  • CiscoWorks RME Job Approval

Lesson 3: Modifying Server Settings Using CiscoWorks LMS Setup Center

  • CiscoWorks LMS Setup Center Overview
  • Using CiscoWorks LMS Setup Center

Lesson 4: Configuring Cisco Secure ACS Integration

  • Configuring the Cisco Secure ACS
  • Use CiscoWorks Assistant to Change ACS Setup

Lesson 5: Managing the CiscoWorks LMS Portal

  • CiscoWorks LMS Portal Overview
  • Working with Views
  • Working with Portlets
Course labs

Lab 1: Logging into CiscoWorks
Lab 2: Configuring Local User Security in CiscoWorks Common Services
Lab 3: Configuring a Multiserver Setup Using CiscoWorks Assistant
Lab 4: Managing the DCR in CiscoWorks Common Services
Lab 5: Configuring User-Defined Groups in CiscoWorks Common Services
Lab 6: Logging Changes to CiscoWorks Campus Manager
Lab 7: Documenting Network Connectivity Using Topology Services
Lab 8: Deploying Updates Using CiscoWorks Campus Manager
Lab 9: Documenting End Users and IP Phones Using User Tracking
Lab 10: Logging Changes to the CiscoWorks RME Device Inventory
Lab 11: Documenting the CiscoWorks RME Device Inventory
Lab 12: Logging Changes to the CiscoWorks RME Configuration Archive
Lab 13: Deploying Configuration Updates Using Config Editor
Lab 14: Deploying Configuration Updates Using NetConfig
Lab 15: Updating the CiscoWorks RME Device Software Repository
Lab 16: Deploying Software Updates to Devices Using CiscoWorks RME
Lab 17: Logging Changes and Managing Faults Using Syslog Messages
Lab 18: Deploying show Commands Using NetShow
Lab 19: Configuring CiscoWorks IPM
Lab 20: Monitoring Response Time Using CiscoWorks IPM
Lab 21: Configuring CiscoWorks DFM
Lab 22: Detecting and Analyzing Faults Using CiscoWorks DFM
Lab 23: Monitoring Devices Using CiscoView and Mini-RMON Manager
Lab 24: Deploying Device Updates Using CiscoView
Lab 25: Troubleshooting Using CiscoWorks Device Center
Lab 26: Implementing Troubleshooting Workflows Using CiscoWorks Assistant
Lab 27: Modifying Server Settings Using CiscoWorks LMS Setup Center
Lab 28: Configuring CiscoWorks Integration with Cisco Secure ACS
Lab 29: Managing the CiscoWorks LMS Portal


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